Company Description

RRL Express is a courier-based company.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Jalandhar. The Customer Service Representative will be responsible for managing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include responding to customer queries, troubleshooting issues, and providing information about the services. The representative will also collaborate with other departments to address customer concerns and improve service quality.

Qualifications

• Customer Service, Customer Support, and Customer Service Representatives skills
• Customer Satisfaction and Customer Experience skills
• Strong communication and interpersonal skills
• Problem-solving and troubleshooting abilities
• Ability to work in a fast-paced environment
• High school diploma or equivalent Degree