Skills:
CRM software, Zendesk, Salesforce Service Cloud, Live chat support tools, Multichannel communication, Conflict resolution, Data entry,

Experience: 0-1 years

Salary: Rs 11,000 raising to Rs 20,000 per Month (in Hand)

Skills Required

• Exceptional written and verbal communication skills.
• Proficiency in conveying ideas clearly and effectively.
• Ability to articulate solutions with clarity and empathy.
  
  

Responsibilities

• Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
• Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
• Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality