Truity Partners is supporting a manufacturer in Hartford, WI with their search for a Customer Service Representative. This is a direct hire opportunity (permanent from day one) with 8:00am-5:00pm hours. The role is 100% onsite. Compensation is estimated at $50,000 - $60,000 per year based on experience and qualifications.

Responsibilities:

• Interact with customers via phone and email
• Process customer orders, track and expedite orders as needed
• Coordinate and follow up with external careers to ensure delivery
• Document records in ERP and Excel software
• Assist with basic invoicing, account follow-ups, and general clerical tasks

QUALIFICATIONS:

• 2+ years of prior B2B customer service experience required
• Prior manufacturing industry experience highly preferred
• ERP experience highly preferred
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills