Join Fred Beans Automotive Group, voted Best Places to Work 6 years running! ***More Work means More $$$*** Fred Beans Ford of Ford is currently seeking to hire a Customer Service Representative. As a top performer in customer satisfaction and retention, the increase in workload requires us to add staff immediately! Fred Beans is the largest privately held automotive group in PA. Our network of 18 service centers in PA and NJ open the door for future career advancement. What You'll Do Provide exceptional and efficient customer service Make recommendations based on customer vehicle Answer phones and schedule service appointments Coordinate with parts department and other vendors Update customers on service progress of vehicle Assist Service Advisor team with daily operations Ensure the customer has a positive overall service experience Prepare and complete all documentation related to the service transaction. What We Offer Updated facilities: including tablets, electronic repair orders and multi point inspections, texting software and much more! Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff last year) Company funded health benefits Life, Disability, and Cancer Insurance Pet Insurance Company-matched 401(k) Paid Vacation and Personal time off Convenient and reasonable work hours Monday through Saturday, NO Sundays Employee and Community discounts at over 150 vendors Healthy Living Program Partnership with SoFi Parental Leave Volunteer Time Off Long Term Job Security - We've been in business for 47 years and we're still growing! What You'll Need Excellent customer service and communication skills Good organizational and time management skills At least one year of Automotive experience preferred A valid driver’s license Reliable transportation Attention to detail Fred Beans Automotive is a veteran friendly and equal opportunity employer.