Job Responsibilities: ‌Completes, processes, and maintains applicable paperwork and records. Effective listening and questioning skills. Dealing, Transacting with all calls politely, courteously, professionally & assertively. Matching customers’ wishes to Clients’ solutions and services Using negotiation and influencing experience to overcome objections and get the customers’ buy-in Job Qualifications: CSRs with at least 1 year CSR experience in an Insurance OR Finance OR Health account (combined should be acceptable too, e.g. 6 months in Insurance account and 6 months in Finance account totaling to 1 year overall) Employment Type: Regular Hire Amenable to work in Gateway Cubao Open to undergraduate with relevant work experience Work Background/Experience in General: Must be open to BPO & Non-BPO Experience Job Type: Full-time Pay: Php19,000.00 - Php25,000.00 per month Benefits: Health insurance Life insurance Paid training Schedule: Day shift Supplemental Pay: 13th month salary Performance bonus Ability to commute/relocate: Quezon City: Reliably commute or planning to relocate before starting work (Required)