DonutNV Raleigh

Customer Service Representative

Durham, NC, US

$14–$15/hour
2 months ago
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Summary

We believe in delivering a great work environment for our employees which leads to delivering an exceptional customer experience. We offer competitive wages and offer a fun and exciting work environment. We are a growing mobile donut company based in Raleigh, NC that offers its employees competitive wages, career growth and a fun work environment. We specialize in public, private, school, and corporate events. Our mission is to make our customer’s day SWEET! DonutNV is a fun, quick-service mobile food concept. We make hot fresh mini donuts and fresh squeezed lemonade. Our employees are expected to deliver exceptional customer experience, serving top-notch food quality. We believe in serving a quality product and experience. Why Should You Apply? DonutNV is a fun place to work! We offer competitive pay + tips and work compensation! We offer great employee benefits and career growth opportunities! Flexibility with work schedule! Customer Service Representative Duties: - Greet and assist customers in a friendly and professional manner - Take customer orders accurately and efficiently - Provide product information and answer customer inquiries - Handle customer complaints or concerns with patience and empathy - Process payments and maintain cash register accuracy - Maintain cleanliness and organization of the restaurant or catering area - Collaborate with team members to ensure smooth operations The baking associate would be expected to learn how to use the DonutNV donut machine, learn all functions of the machine and be able to make donuts and troubleshoot sudden mechanical issues. The baking associate would also be responsible for beverage preparation, event setup and breakdown. Skills: - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to multitask and work in a fast-paced environment - Attention to detail and accuracy in order processing - Basic math skills for cash handling - Flexibility to work various shifts, including weekends and holidays We offer competitive pay, flexible scheduling, and opportunities for growth within our organization. To apply, please submit your resume detailing your relevant experience in customer service. Job Type: Part-time Pay: $14.00 - $15.00 per hour Expected hours: 4 – 20 per week Benefits: Employee discount Flexible schedule Referral program Compensation Package: Anniversary bonus Hourly pay Quarterly bonus Tips Schedule: 4 hour shift 8 hour shift Afternoon shift Day shift Evening shift Morning shift Overtime Weekends as needed Work Location: In person

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