Join the Incite Tax Family: Where Your Career and Passion Merge!

At Incite Tax, we're not just about the numbers; we're about nurturing your passion and recognizing your hard work. We get it - work is more than a paycheck; it's about making a difference and finding fulfillment in what you do. That's why we strive to create an environment where your contributions are impactful and appreciated, all while respecting your life outside the office. Imagine a place where you're eager to come to work and still make it home in time for dinner - welcome to Incite Tax.

We're on the lookout for a Customer Service Representative to be the heartbeat of our client relationships. If you thrive on direct interaction and take pride in delivering outstanding service, you're exactly who we need.

Location: Onsite in Draper Utah or Pleasant Grove Utah

Here's What Your Day Will Look Like

• Be the voice of Incite Tax by gathering glowing testimonials from our clients.
• Turn frowns upside down by resolving complaints and responding to reviews with a personal touch.
• Keep the conversation going through follow-ups, keeping a keen eye on client engagement.
• Be the guardian of our Client Support queue, ensuring every inquiry is met with a swift and satisfying response including calls escalated from the Admin Assistant team.
  
  

Why You'll Love This Role

• You're not just answering calls; you're building relationships and making a tangible impact on our clients' satisfaction.
• Your knack for calm and effective communication will shine, especially when the heat is on.
• You'll be a problem-solving hero, turning challenges into victories and clients into advocates.
• Join a team where your proactive approach to enhancing client relations is not just welcomed, it's celebrated.
  
  

Perks & Benefits

• A full-time gig with a consistent salary ranging from $46,000-$50,000 depending on experience
• A comprehensive benefits package including 401(k) with matching, dental, health, and vision insurance, PTO, paid holidays, and more!
  
  

Who You Are

• A client relations champion with at least 2 years of experience making clients feel valued and heard.
• Ready to work Monday to Friday, with the flexibility to adapt as our team evolves.
  
  

Sound Like a Match?

This is more than a job description; it's an invitation to be part of something bigger. If you're ready to take your career to the next level with a company that truly cares, we can't wait to meet you. Dive into a role where your work is meaningful, your contributions are celebrated, and your potential is limitless.

Note: This overview captures the spirit of the role. Be prepared for this and more as you join our dynamic team at Incite Tax.

Customer, Service, Representative, (CSR), Client, Customer Service Representative

Salary: $22 - $24 per hour