Pioneer Industries International, Inc. is a private recycling company based in New Brighton, MN with plants in Illinois, Kansas, Minnesota, Missouri, Oklahoma and Texas. The companies of Pioneer Industries International, Inc. have provided recycling expertise for more than 100 years.

Pioneer Industries, Inc. located in New Brighton, MN has an opening for a Dispatcher.

The schedule is 7:00am - 3:30pm Monday - Friday.

Job Summary

The Dispatcher will be responsible for coordinating the daily scheduling of inbound and outbound loads, managing driver check-ins and check-outs, creating dispatch and scale tickets, and providing exceptional customer service in a fast-paced environment. The ideal candidate will have strong data entry-skills, excellent attention to detail, and the ability to multi-task efficiently under pressure.

Responsibilities/Duties

• Sign drivers in and out, coordinating with both internal and external drivers.
• Provide outstanding, customer-facing service by assisting customers and responding to inquiries professionally.
• Schedule and monitor inbound and outbound loads daily.
• Schedule and order outbound loads ("outloads") for customers based on their needs.
• Create and manage scale tickets and dispatch tickets accurately.
• Retrieve gate passes and required documentation from customers.
• Maintain precise records and enter data into systems with a high degree of accuracy.
• Communicate load information, delays, and other relevant details to drivers and internal staff.
• Collaborate with the operations and logistics teams to ensure timely and efficient load scheduling.
• Maintain a safe and organized dispatch office environment.
• Other duties as assigned.
  
  

Required Skills/Abilities

• Previous experience in dispatch, logistics, or transportation coordination preferred.
• Strong data entry skills with excellent attention to detail and accuracy.
• Outstanding customer service and communication skills.
• Ability to multi-task, prioritize, and work effectively in a fast-paced, dynamic environment.
• Ability to problem-solve and make quick decisions under pressure.
  
  

Education And Experience

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and dispatch software systems preferred.
• High school diploma or equivalent required.
• This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.********
  
  

Benefits Include

• Weekly Payroll
• Health, Dental and Vision Insurance
• PTO and Paid Holidays
• 401k (with company match)
• Wellness Program
  
  

Pioneer Industries International, Inc. is an E-Verify employer. To learn more about Pioneer Industries International, Inc. visit our website at www.pioneerintl.com

Pay: $24.00 per hour

For immediate consideration, email your resume to [email protected]. Please put the job title in the subject line.

• No phone calls, please. ** No third-party recruiters or staffing agencies.**
  
  

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