QDI Surfaces Dallas

Customer Service Representative

Dallas, TX, US

2 days ago
Save Job

Summary

Position Responsibilities

●     Guide and process customer orders.

●     Communicate with customers via phone, email and in person.

●     Help customers navigate the QDI website and place orders.

●     Provide knowledgeable answers to questions about products, pricing, and availability.

●     Work with other QDI branches and departments to meet our customers' needs.

●     Enter estimates and sales orders

●     Respond to shipping inquiries and answer order status questions.

●     Maintain sales / advertising areas and supplies.

●     Maintain a clean, organized, and stocked showroom.

●     Assist other areas, as necessary.

●     Other duties as requested by management.

 

Minimum Requirements

●     Bachelor's degree or high school diploma with 3+ years of relevant experience.

●     Desire to provide the best possible experience for our customers.

●     Thrive in a fast-paced environment with coaching support.

●     Dedicated to excellent attendance and punctuality.

●     Bilingual English/Spanish.

 

Benefits

●     Group health, vision, and dental insurance.

●     401(k) with company matching 80% of the first 5%

●     Paid holidays.

●     Bonus programs and performance reviews.

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