Newbern Excel

Customer Service Representative (CSR)

Plano, TX, US

14 days ago
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Summary

NE is searching for a Customer Service Representative to join ourteam. The Customer Service Representative will use their outgoing personality, eagerness to learn, natural enthusiasm and service experience to assist the on-site eventmarketingandadvertisingteamwith all tasks involved in developing and executing our overall clientmarketingefforts. We are the liaison between clients and the community, building the bridge to generate customer retention, customer engagement and customer acquisition. Relationship-building between yourself and customers is a key part of this role. Customer Service Representative Responsibilities: Execute sales andmarketingadvertisingplans and operational functions to company standards Participate in product/service knowledge training on behalf of management Execute sales presentation directives and standards toteammembers Assist customers with any questions they may have in regards to the client, their products and their services offered Gain knowledge ofmarketingand branding strategy of all new clients the company acquires. Ensure highest level of sales and customer service resulting in increased productivity and achieving goals Assist the sales manager andadvertisingteamswith any day to day administrative support as requires Customer Service Representative Qualifications: Proven ability to set and achieve goals Competitive drive and confidence to succeed in a company Demonstrated ability to develop relationships with customers and coworkers Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new procedures and processes Strong organizational and follow-through skills Excellent communication, interpersonal skills andadvertising High level of ownership, accountability and initiative Consumer Sales Representative Benefits: Opportunities for career advancement within any and all departments Comprehensive suite of benefits provided a-la-carte and 401K retirement plans Ongoing training and professional development Supportive and collaborative work environment Competitive commission pay rates NE is an equal opportunity employer and is committed to fostering diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply. This position is a local position and requires in office training daily. Therefore, remote positions are not available at this time. By applying, you give permission for us to contact you regarding employment and interview opportunities and you can opt out at any time.

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