Home Guard Pest Control is looking to expand its Creepy Customer Service Representative Team! We are looking for a Customer Service Rep. Primary Duties: Assist potential customers with setting up new services or inspections. Assist our customers & support our sales & service departments with scheduling, billing, and customer concerns. Offer support to our service and sales team. Engage in both Inbound & Outbound calls, being able to multitask while on the phone. Collaborate with internal teams and account owners. Qualifications: Excellent communication skills are a must! Partner with our customers to effectively resolve issues through phone, email, web chat, and text messaging. Experience with answering multiple phone lines is a must. Attention to detail is very important. A solution-oriented employee. TEAMWORK! It is very important to be a team player, with the CSR team and also the service and sales teams. Will need the candidate to take the Branch 2 Field Representative test and become licensed through the State of California - Structural Pest Control Board within the first 6 months of employment. We will offer study material. Hours will be 8 am-5 pm Monday through Friday and rotating Saturdays, 8 am-12 pm. If you enjoy working in an upbeat environment, enjoy having fun and making people happy, you belong on the Creepy Team! Hourly Pay may vary depending on experience. About Home Guard Pest Control: Home Guard Pest Control aka Wedocreepy.com is a local, family owned business that is dedicated to providing the best pest and termite services in southern California. As a rapidly growing company, we pride ourselves on our commitment to excellence and customer satisfaction. Our team is composed of skilled professionals who are passionate about making a real impact by solving pest problems and protecting homes and businesses from damages caused by pests, rodents and termites. We offer a supportive and collaborative work environment where every team member is valued, trained and empowered to succeed. If you're looking for a career with growth opportunities and a chance to make a difference, we'd love to have you join our team!