Axios Professional Recruitment is partnered with a propane energy services client in Western-Central Michigan who is actively looking to hire qualified individuals for a Customer Service Representative career who are ready to start ASAP. The ideal candidate will be able to answer customer inquiries, schedule service and deliveries, and more.

Customer Service Representative Benefits:

• Work with a family-owned company with over 50 years of trusted service

• Serve and support your local community directly

• Competitive compensation

• Collaborative and team-oriented environment

• Opportunity to make a meaningful impact during times of customer need

Customer Service Representative Responsibilities:

• Customer Support – respond to inquiries about billing, delivery, and propane safety

• Scheduling – coordinate delivery and service appointments

• Recordkeeping – maintain accurate and organized customer records

• Resource Coordination – provide customers with assistance resources (e.g., MDHHS)

• Issue Resolution – handle customer concerns with empathy and professionalism

Customer Service Representative Qualifications:

To be considered for the Customer Service Representative position, applicants should:

• Have previous customer service experience, ideally in utilities or energy services

• Possess excellent communication and problem-solving skills

• Show strong attention to detail and multitasking ability

• Be familiar with billing or scheduling systems (preferred)

• Hold a high school diploma or equivalent