Detailed Job Description:

Client: Healthcare

Job Title: Customer Service Representative

Location: College Station, TX 77840

Duration: 7-8 Months - (High potential of Extension/Conversion based on performance)

Shift timings: Between 7 AM to 7 PM (8 hours shifts) (Monday - Friday)
 
 
Responsibilities:
 

• Ensure accurate, compliant, and timely registration of new patients to optimize service and facilitate financial reimbursement.


• Identify and resolve discrepancies or missing information, and accurately enter data into the electronic medical record system.


• Verify insurance coverage or determine patient self-pay responsibility and provide cost information.


• Schedule appointments with financial counselors if necessary.


• Schedule healthcare appointments based on need, patient request, and in accordance with system and clinic guidelines.

 
 
Education Qualification:

• High School Diploma or GED required.