RealREPP, a full service recruiting firm, is currently partnered with a large insurance company with a national presence in recruiting for several Customer Service Representative positions throughout the United States. These opportunities will focus on providing a high level of customer service to existing and new customers.

This opportunity offers an excellent base salary + industry leading benefits package along with a collaborative and innovative company culture.

Responsibilities

• Convert advertising, direct mail, and other warm leads into new business by handling countrywide inbound telephone calls
• Meet individual and department objectives and apply sales skills while soliciting and cross selling all personal lines of insurance
• Conduct professional telephone conversations to service existing accounts in a high call volume environment
• Problem-solve and use time effectively to multitask and prioritize work
• Collaborate with others in a team setting
• Gain customer trust and respect by establishing and maintaining effective relationships
• Service customer accounts utilizing knowledge of legal terminology, policy language, and home construction
• Meet production goals, as shown through policies written and referrals
• Demonstrate a high standard of customer service to retain existing policyholders
  
  
  

Requirements

• High school or equivalent education required
• Previous customer service and sales experience
• Must pass state insurance license exam and meet continuing education requirements to maintain license
• Excellent interpersonal and communication skills
• Computer keyboard skills (35 wpm) and processing
• Previous insurance background is a plus, but not required
  
  
  

If you are interested in this opportunity, please apply directly. All qualified candidates will be contacted directly.

• We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*