Job Details:
Title: Customer Service Representative 
Industry: Banking
Locations: Onsite at Chandler, AZ, 85224
Duration: 12+ months of contract | (Based upon performance, could be possibility of extension or hire) 
Shift: Monday - Friday | 12:30PM - 9:00 PM OR 1:30 PM - 10:00 PM
Training Hours - Monday - Friday; 9 am - 5:30 pm EST- Will follow schedule selected at offer time, once training is completed
Pay Range: $20/hr to $21/Hr. 
 
Job Description:
DEPARTMENT- 401k

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  Retirement and Benefits supports participants in employer sponsored 401(k), pension, and non-qualified deferred compensation plans.
  


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  Provides participants with clear information on their accounts, guides them through how to execute transactions, and completes error free processing of financial transactions.
  

Required skills:

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  Requirement of 2 or more years of customer service experience and below skills.
  


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  Must possess the skills to navigate between multiple screens/systems and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
  


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  Computer Literacy and proficient in using MS Outlook, and Word is a requirements
  


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  Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment