### 🔧 **Professional Summary:**

### 📋 **Profile Details:**
*WORK FROM OFFICE FOR KOLKATA*
* **Current CTC**: ₹3.1 LPA
* **In-hand Salary**: ₹26,000/month
* **Experience**: 1+ year in BPO/Technical Support
* **Work Type**: Hardcore Night Shifts
* **Education**: B.Tech (with relevant technical experience)
* **Domain Expertise**:

* Technical Support (Voice/Chat)
* Network Troubleshooting (Routers, Modems, Connectivity)
* Electronic Consumer Devices (Smart Door Cameras, CCTV, Doorbells)
* E-commerce Platforms and Tools
* Remote Assistance and Screen Sharing Tools
* Ticketing Systems (Zendesk, Freshdesk, ServiceNow – if applicable)

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### 🔍 **Preferred Roles**:

* Technical Support Engineer
* IT Helpdesk Executive
* Customer Support - Technical Process
* Smart Home Device Support
* E-commerce Tech Support

*INTERESTED CANDIDATES CONTACT ME IN 7979045877*

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prio