**Job Title:** Customer Service Representative **Location:** Buchanan, NY **Pay rate: $20.00-23.00 per hour** **Job Summary** Adecco, on behalf of a leading plumbing industry client is hiring a **Customer Service Representative** . In this role, you'll provide outstanding phone based support to customers by resolving inquiries, offering product knowledge, and ensuring a positive experience across all communication channels. **Key Responsibilities** + Respond to customer inquiries via phone and email. + Resolve issues quickly by collaborating with internal teams. + Provide product support and educate customers on features and usage. + Collect and share feedback to improve customer service processes. + Other duties may be assigned as needed + Be friendly & well informed in your approach. + Training includes industry familiarity, knowledge of company policies, procedures, and pricing in order to familiarize you with all of the services we offer. **Qualifications** + High volume phone based Customer service 2 years - REQUIRED + Ability to lift object weighing greater than 25 lbs. + Multitasking (typing while talking) + Strong communication and problem-solving skills. + Previous customer service or support experience. + Good time management skills + Proficient in Microsoft Office Suite. + Team player with a positive, customer-first attitude. **Benefits** + Weekly paycheck . + Opportunity to work in a supportive and engaging environment. + Competitive benefit options, including medical, dental, vision, and 401(k). + Access to Adecco's Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses **Pay Details:** $20.00 to $23.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance