This is not a hybrid/remote position.

Are you a people person with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative specializing in face-to-face marketing and event interactions!

Company Overview: At ASMC, we're dedicated to providing unparalleled customer experiences and building lasting relationships with our clients. As a leader in our industry, we pride ourselves on our innovative approach to customer service and our commitment to excellence.

Position Overview: As a Customer Service Representative, you'll be at the forefront of our marketing and customer acquisition efforts, engaging with customers face-to-face at events, trade shows, and other marketing initiatives. You'll have the opportunity to showcase our products/services, answer questions, and provide support to both existing and potential customers. This role is perfect for individuals who thrive in fast-paced environments, enjoy working in a team setting, and have a passion for delivering outstanding customer experiences.

Responsibilities:

• Engage with customers in face-to-face interactions at various events and marketing initiatives
• Provide product/service demonstrations and answer customer inquiries to drive sales and customer satisfaction
• Actively listen to customer needs and recommend solutions that meet their individual requirements
• Represent the company in a professional manner and positively contribute to our competitive culture
• Work collaboratively with team members to achieve team goals and exceed performance targets
• Handle customer complaints and inquiries with patience, empathy, and professionalism

Qualifications:

• Previous customer service experience preferred, but not required (we provide comprehensive training!)
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced, team-oriented environment
• Strong problem-solving abilities and attention to detail
• Enthusiastic and outgoing personality with a passion for helping others
• Flexibility to work evenings, weekends, and holidays as needed

Benefits:

• Competitive compensation package with opportunities for performance-based bonuses
• Comprehensive training program to equip you with the skills and knowledge needed to excel in your role
• Opportunities for career advancement and professional development
• Fun and supportive team environment with a strong emphasis on teamwork and collaboration
• Exciting travel opportunities to attend events and interact with customers
• Employee discounts on company products/services

Join Our Team: If you're ready to take your customer service skills to the next level and become a key player in our marketing and customer acquisition efforts, we want to hear from you! Apply now and be a part of our dynamic team at ASMC.