Title: Netherlands-Greenlight Expert I

Start Date: 06/02/2025

End Date: 06/01/2026

Work Site: NLD Amsterdam

Description

Client is a technology company that is changing the way the world thinks about transportation. We are building technology people use every day. Whether it's heading home from work, getting a meal delivered from a favourite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.

About the Role

We are determined to have the most positive impact possible and want to accelerate our transition to a zero emissions, zero waste platform that helps create more livable urban environments around the world. We aim to become a net zero carbon business by 2040 - starting by electrifying our Amsterdam driver base by the end of 2025.

The Amsterdam mobility team is starting a new program based in Amsterdam driver support & activation centre - the Greenlight Hub - to help drivers in Amsterdam make the transition to an electric vehicle through education, discussion & presenting the options available to make the switch.

We are looking for an ambitious, highly motivated individual to join our EV Expert team. The EV Expert is a new and unique role within client, to help ‘account manage’ drivers into electric vehicles.

What you will do:

Build 1:1 relationships with hundreds of existing and onboarding drivers

Take them on an in-person, personalised journey around what switching to an EV might mean in their specific circumstances.

Present & talk through in-person slides on EV fundamentals, how charging works, types of electric vehicles available, and showcase client incentives and external special offers available such as discounts on charging and vehicles

Provide follow-up support and further consultation via phone and messaging, answering driver's questions while they consider what options might suit them the best

Present GoElectric seminars and webinars to groups of 10-20 driver community explaining the benefits of switching to an electric vehicle & conduct Q&A

Facilitate on-site test drives for client drivers in an electric vehicle

Work with our 3rd party Vehicle Solutions partners’ representatives on-site to introduce client drivers where appropriate

What you will need:

Fluent in Dutch and English

Good knowledge of English (written and spoken)

Experience; 2 years previous experience in a sales or account management role - experience with Electric Vehicles or Charging is nice to have, but not essential

Highly self-motivated: excited to come in every day and make great things happen

Empathetic & understanding: handling objections in a considerate way

Solutions orientated: able to take drivers’ concerns and work out solutions that specifically address their personal circumstances & requirements

Customer-focused: you love spending time with drivers and recognise they are a highly important part of our business

People person: able to collaborate effectively with Operations team members and other core support Experts in the Greenlight Hub, working together to help drivers into EVs