Customer Support Associate with 6+ months work experience required in a healthcare brand located at Lower Parel / Parel (nearby staion), Mumbai Freshers can also apply JD: - Respond promptly to customer inquiries across various channels - Escalate priority issues per company guidelines * Address and resolve customer complaints to ensure satisfaction - Document customer interactions and transactions - Understand our products and services to assist customers effectively - Collaborate with departments for timely issue resolution - Strive for first-call resolution and maintain performance metrics Between 10 am - 10 pm any 9 hours shift All Saturdays are WFH & Sundays are fixed off Salary up to Rs 20,000 per month (can be slightly increased depending upon the caliber) Kindly share CV on [email protected] with subject line CSE - Parel mentioning your current salary, expected salary, notice period and reason to quit current organisation Job Type: Full-time Pay: Up to ₹20,000.00 per month Application Question(s): What is your current monthly salary? What is your expected monthly salary? How soon can you join if shortlisted? (in days) Work Location: In person