Job Title: Customer Service & Vendor Support Executive (4 Positions)

Location: OnSite ,Amritsar

Job Type: Full-Time

Industry: Online Services Platform

Experience: 1-3 years in customer service or telesales preferred

Shift: Day shift (Indian Standard Time)

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About Us:

We’re launching a cutting-edge online platform that helps users book local services—. We’re growing fast and are looking for enthusiastic customer service professionals to be the first point of contact for our vendors.

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Key Responsibilities:

• Handle inbound inquiries via phone, email, and chat.

• Follow up with inbound leads to guide them through the vendor onboarding process.

• Assist vendors with account setup, documentation, and service listing.

• Provide ongoing support and answer questions related to the platform.

• Maintain detailed records of interactions using CRM tools.

• Collaborate with sales, operations, and tech teams to ensure a smooth vendor experience.

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Requirements:

• 1–3 years of experience in customer service, telesales, or vendor support.

• Fluent in English and Hindi (Punjabi or Gujarati is a plus).

• Strong communication and follow-up skills.

• Comfortable using computers, CRMs, and handling basic technical queries.

• Self-motivated with a customer-first attitude.

• Reliable internet connection and a quiet work environment (for remote work).

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What We Offer:

• Fixed salary from Rs 25000 with performance-based incentives.

• Training and career growth opportunities.

• Be part of a fast-growing startup environment.

• Flexible, remote work setup.

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How to Apply:

Send your resume to [email protected] the subject line:

“Customer Service & Vendor Support – [Your Name]”