Discover your 100% YOU with MicroSourcing!
Position: Customer Service Advisor (Fixed term position for 9 months)
Location: Cyberscape Beta, Ortigas, Pasig City
Work setup & shift: Morning Shift schedule
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Job Responsibilities
- Responding and answering email and live chat sessions with pharmacy and app clients
- Administrative duties
- Answering and triaging Inbound calls creating a ticket and resolving is possible and passing to appropriate area where not possible
Qualifications
- Impeccable verbal and written communication skills
- Attention to detail
- Customer Service skills
- Willingness to learn and adapt
Competencies
Attention to detail
Positive attitude
Team Player
Customer Service focus
English spoken and written well
Schedule - 9 am to 6pm AEST (Mondays to Fridays)
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/