We are looking for a high-performing Customer Project Manager to join our team.

Description:

• Customer Project Managers utilize their project and people management skills to deliver high-quality projects on time, on budget, and with unwavering professionalism.
• Our Project Managers are responsible for managing cross-functional teams (leasing, zoning, architecture & engineering, construction, integration & optimization, etc.), and reporting to management, communicating to clients, and ensuring Nokia meets scope, schedule, cost, and quality metrics for the project.

Responsibilities:

• Interface with the customer daily
• Define project scope, schedule, cost, resources, risk, quality, and deliverables in collaboration with customers and Nokia management
• Where required, negotiate with other department managers for the acquisition of required personnel from within the company
• Determine and assess the need for additional staff and/or consultants and make the appropriate recruitments if necessary, during the project cycle
• Set and continually manage project expectations with team members and other stakeholders
• Identify and resolve issues and conflicts within the project team
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Perform Risk Analysis for the project
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Define project success criteria and disseminate them to involved parties throughout the project life cycle
• Build, develop, and grow any business relationships vital to the success of the project
• Conduct project reviews & create recommendations identifying successful/unsuccessful project elements
• Collect best practices and tools for project execution and management
• Travel: up to 10%

Requirements:

• 5 or more years of telecom experience, including site acquisition, construction, integration,and optimization process knowledge
• Minimum, OSHA 10 Certified
• Strong focus on safety in the work environment
• Strong Customer focus
• Highly Developed Knowledge of project management skills, with understanding of scope, schedule, cost, quality, risk, resource, and delivery management.
• Ability to manage multiple projects simultaneously
• Effective communicator, both written and oral, with the ability to present to management
• Developed Financial knowledge, ability to define/track project/program financials such as Budget, Margin, Invoicing, and Revenue recognition
• Strong computer skills, MS Office – Word, Excel, PowerPoint, and Projects.
• Outstanding work ethic.
• Commitment to excellence and high standards.
• Ability to work independently and as a member of various teams and committees.
• Good judgment with the ability to make timely and sound decisions.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

It would be nice if you also had:

• PMP certification