About the Company:

Join a world-leading consumer goods company transforming its industry through science, technology, and innovation. Our mission is to create a smoke-free future and redefine the standards of next-generation products in the market. With operations in over 180 markets and a growing footprint in Japan, we are pioneering change in a complex yet high-impact sector.

The Role:

We are looking for a seasoned Customer Business Development Manager to lead commercial strategy and execution for major convenience retail chains in Japan. You will develop mid-to-long-term business strategies, negotiate at the top management level, and manage a team of 5+ professionals while collaborating across cross-functional teams to drive performance.

Key Responsibilities:

• Lead annual and long-term planning (LRP/OB/Annual Game Plan) for key accounts.
• Negotiate with senior stakeholders at major convenience store HQs to secure competitive business agreements.
• Collaborate with internal teams (Sales, Marketing, CP, RRP) to align and execute strategic priorities.
• Serve as a voice of the market, sharing key insights internally and identifying new opportunities.
• Manage and coach a high-performing team; foster a culture of growth, ownership, and excellence.

Who We’re Looking For:

• 5+ years of people management experience.
• 3+ years of experience in Key Account Management in FMCG.
• Strong knowledge of sales planning, trade marketing, and retail channel dynamics.
• Excellent communication skills in Japanese (native) and English (business fluent).
• Individuals with a global mindset and familiarity with both Japanese business culture and international best practices.
• Experience with large convenience store chains or similar modern trade accounts is highly desirable.

What We Offer:

• Total Compensation: ¥20M/year (based on 15 months salary structure) + up to 18% annual incentive.
• Hybrid & Flexible work environment.
• Extensive benefits package, including private insurance, wellness programs, and retirement plans.
• Career development opportunities in a globally connected organization.

Interested in making a market-wide impact with one of the most transformative global FMCG firms?

Apply today or reach out for a confidential discussion.

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