Recruitment

_ January 7, 2025

CSV Engineer – Documentation, Compliance & Technical Support Lead

Location: Baroda ( Savli)

Job Type: Full-time

Job Summary

We are seeking a detail-oriented CSV Engineer with experience in documentation, compliance, and technical support across Veritas NetBackup, Server L1 support, and System Support L2. The ideal candidate will play a key role in ensuring compliance with regulatory requirements, maintaining thorough documentation, and providing technical support. Additionally, they will lead a small team to ensure consistent service delivery and operational excellence.

Key Responsibilities

• Computer System Validation (CSV) & Compliance:
• Develop and maintain validation documents, test plans, and reports in line with GxP compliance.
• Ensure all processes and systems comply with internal and regulatory standards.
• Conduct regular reviews of validation documentation to ensure continued compliance and relevance.
  
  

• Documentation Management:
• Establish and manage thorough documentation practices, including change management, SOPs, and compliance-related records and reports.
• Prepare and update protocols, procedures, and policies to reflect current compliance and operational standards.
• Veritas NetBackup L1 Support:
• Manage daily backup and recovery operations, monitor job completion, and troubleshoot basic NetBackup issues.
• Ensure backup policies and recovery processes are compliant and up-to-date with validation requirements.
• Server L1 Support & System Support L2:
• Provide L1 support for server issues, performing basic configurations, monitoring, and issue resolution.
• Address escalated system issues as part of System Support L2, coordinating with other technical teams as needed for more complex problems.
• Attend the VIP users for any emergency support.
• Team Leadership:
• Lead a small team of L1 and L2 support technicians, overseeing task assignments and performance.
• Provide training and guidance to team members to improve support efficiency and ensure compliance adherence.
• Act as the primary point of contact for escalations and collaborate with cross-functional teams to resolve critical issues.
• Experience:
• Minimum of 2 years of experience in CSV, documentation, and compliance.
• System Support L2. 2 Years
• Experience in team leadership or supervision of support staff.
• Preferred Skills:
• Knowledge of regulatory compliance (GxP, GLP Guide line, etc.) and best practices for documentation and validation.
• Proficiency in using ticketing and incident management systems.
• Competencies:
• Strong attention to detail, with the ability to manage and maintain compliance documentation accurately.
• Excellent leadership, organizational, and communication skills.
• A proactive approach to problem-solving and team development.
  

Kindly share your updated resume

[email protected]

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