Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a full-time position with opportunities for growth and advancement. Responsibilities: - Communicate effectively with customers via phone, email, and chat - Provide accurate and timely information to customers regarding product inquiries, order status, and general inquiries - Conduct outbound calls to follow up on customer inquiries or resolve any issues - Utilize skills to assist -speaking customers - Analyze customer needs and recommend appropriate products or services - Upsell products or services to maximize sales opportunities - Maintain a high level of professionalism and phone etiquette at all times - Perform data entry tasks accurately and efficiently Qualifications: - Previous experience in customer service or related field is preferred - Excellent communication skills, both verbal and written - Strong problem-solving skills with the ability to think quickly on your feet - Sales experience is a plus - Proficient in data entry and navigating computer systems - in English and is highly desired - Multilingual abilities are a plus We offer competitive pay, comprehensive benefits package, and opportunities for career growth. If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative! Job Type: Full-time Pay: $15.00 - $17.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Shift: Day shift Ability to Relocate: Columbus, GA 31904: Relocate before starting work (Required) Work Location: In person