Area of Expertise: Dynamics 365 CE, AX,

Level: Mid-Senior Level

Role: Functional Consultant

Work hours: 40 hours per week

English is followed by Japanese

求められるスキル・人柄

• 意欲的に学び、熱意を持って取り組む姿勢。
• 日常会話・ビジネスレベルの英語力および日本語力（N3/N2相当）。
• 優れたコミュニケーション能力と、課題解決のための創造力。
• 積極的かつ的確な洞察力。
• お客様を最優先に考え、責任感を持って主体的に業務に取り組む姿勢。
• 国際的で活気あるチームの一員として協力できる能力。
• 国内外を問わず、出張に対応できる柔軟性。

職務内容・職責

• Dynamics 365 CE の提供および導入。
• 高品質なビジネスおよびソフトウェアサービスの提供。
• 持続可能（サステナブル）かつ高品質なソリューションの開発および提供。
• HSOプロジェクトメソドロジーに基づいたプロジェクトプランに沿い、円滑な実装を実現するコンサルティングサービスの提供。
• お客様の期待に応えるための確かな業務知識・スキル・プロフェッショナルな振る舞いの実践。
• スキルを磨く向上心と探求心を持ち、継続的な成長を目指す。
• 業務およびプロジェクトのリスクを特定し、必要に応じてリスクの軽減や適切な関係者への共有を実施。
• 進捗状況を、公式・非公式を問わず関係者へ適時適切に報告。
• お客様の要望に応じたプリセールス業務の対応。
• HSOのメンバーとして、常にプロフェッショナルかつ前向きな姿勢を持つこと。
• 受け身にならず、積極的に業界のベストプラクティスをお客様へ提案・アドバイスを行う。

応募方法-応募時の必須書類

• 写真付き履歴書 または写真付き職務経歴書

Job Summary

We seek a passionate and proactive CRM Consultant to join our dynamic and international team. As a CRM Consultant, you will deliver and implement Dynamics 365 Customer Engagement (CE) solutions, provide clients with high-quality business and software services, and ensure that all implementations align with project goals and best practices. You will work closely with clients to understand their business needs, design sustainable solutions, and guide them through their CRM transformation journey.

Key Responsibilities

• Implement and deliver Microsoft Dynamics 365 CE (Customer Engagement) solutions to clients.
• Provide high-quality business and software application consulting services.
• Develop and deliver sustainable, scalable, high-performance CRM solutions based on client needs.
• Ensure smooth implementation of projects following HSO’s Project Methodology and best practices.
• Understand customer expectations and provide expert advice on CRM strategies and solutions.
• Identify project risks and proactively mitigate or escalate them as necessary.
• Maintain continuous communication with stakeholders to report project progress and challenges.
• Participate in pre-sales activities, including solution presentations and requirement gathering.
• Actively advise clients on industry best practices and help them optimize their CRM processes.
• Represent the company with a professional and positive attitude in all engagements.

Required Skills & Qualifications

• Business-level proficiency in English and Japanese (N3/N2 level or higher).
• Strong analytical and problem-solving skills with a proactive approach.
• Excellent communication and interpersonal skills, with the ability to collaborate in a multicultural team.
• Customer-oriented mindset, able to take responsibility and work independently.
• Passion for learning and staying updated with the latest CRM trends and technologies.
• Ability to work in an international, fast-paced, and collaborative environment.
• Willing to travel domestically and internationally as required.

Preferred Qualifications

• Experience with Microsoft Dynamics 365 CE (Customer Engagement) or other CRM platforms.
• Familiarity with CRM implementation methodologies and best practices.
• Prior experience in business consulting, IT solutions, or system integration is a plus.
• Understanding of customer relationship management strategies across different industries.

Why Join Us?

• Work in an international and vibrant team with opportunities for global exposure.
• Gain hands-on experience with cutting-edge CRM technologies.
• Career growth opportunities in a fast-evolving industry.
• Competitive salary and benefits package.

Required Documents for Application:

• Resume / CV with a photo