The Role
Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. With over 5,500 employees across 19 countries, we are committed to supporting passions, fostering opportunities, and establishing progressive practices.
We are seeking an experienced Credit Officer to join our (dog-friendly) Northgate team on a permanent basis. Reporting to the Accounts Receivable Manager, you will utilise your collections and customer service skills within a highly supportive team to ensure favourable outcomes to our valued vet clinic customers. This is a fantastic opportunity to join a large, head office finance team and be part of a global organisation that makes a positive impact to our vet customers and pet owners.
Your responsibilities will include –
- Managing 2000+ active debtors including corporate accounts through the provision of timely collection calls and follow up.
- Cash receipting and customer reconciliations.
- Attending to customer account enquiries and actioning requests including issuing statements etc.
- Assisting Accounts Receivable Manager and Senior Credit Officer with ad hoc reporting.
- Administrative tasks including filing and managing the email inbox.
- Assisting with general adhoc duties.
About You
Ideally you will display –
- Minimum two years experience in a commercial collections role.
- Demonstrated customer service and interpersonal skills when dealing with complex customer queries and situations.
- Intermediate to advanced skills in MS Excel.
- Ability to maintain a high level of accuracy and attention to detail.
- Reliability and flexibility to work within a changing and fast paced environment.
- A friendly and collaborative demeanour to work within a cohesive finance team.
Why Join Us?
At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life. Covetrus team members are eligible to access a suite of fantastic benefits, to help them look after themselves, their family and their beloved pets. These include –
- Generous discounts on our range of animal health food & enrichment products.
- Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources.
- Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave.
- Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations).
- Free 24/7 access to our Employee Assistance Program.
- Reward & recognition through our quarterly Values Awards and our Service Anniversary Awards.
- Professional development through our Leadership Development & Emerging Leadership courses.
- Access to annual flu vaccinations.
- Annual volunteer days.
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.