EGXPRESS Licensee of Federal Express (FedEx) is seeking a Credit Collector to join our company.

Responsibilities

• Coordinate the collection process between the customers and Filed Collectors through organizing the suitable dates and times for collections.
• Chase overdue invoices by telephone, email & letter within agreed timescales.
• Respond promptly to both client and internal inquiries.
• Resolve customers’ issues related to their accounts/ invoices and liaise with other departments –if needed-
• Investigate and evaluate customers’ credit requests to decide whether to a new credit is to be granted based on predetermined standards.
• Set up and maintain customer files.
• Present daily and monthly collection reports to the direct manager.
• Achieve personal/ team targets.
• Any other job-related duties.

Job requirements:

• Excellent Communication skills.
• Customer Focus & People skills
• Time management.
• Very good command of the English Language is a must both written & spoken (intermediate level).