General Job Summary: Oversees and monitors the activities of the Credentialing Department. Responsible for all aspects of the credentialing and privileging processes for all medical providers and payers to allow OrthoCincy to provide excellent orthopaedic care in a patient centered environment. Essential Job Functions: Oversight of all activities and staff of the department. Actively participates in all functions of the department. Responsible for ensuring providers are credentialed, appointed, and privileged with health plans, hospitals and patient care facilities. Recognizes, investigates, and validates discrepancies and potentially adverse information received from applications, primary sources, or other sources. Develop a standardized system for effective management of providers and plans. Trains staff on standardized data entry to the system. Maintain up-to-date data and accurate data for each provider in credentialing databases and online systems: ensure timely renewal of licenses and certifications. Establish and maintain up-to-date information in CAQH/PECOS profiles for new and existing providers on an ongoing basis. Utilizes software functions to convert paper documents to electronic files where possible. Completes provider credentialing and re-credentialing applications while monitoring applications and follows-up as needed. Ensures updates are completed in a timely manner to avoid deactivations. Maintains copies of current state licenses, DEA certificates, malpractice coverage and any other required credentialing documents for all providers. Initiates requests for new contracts with payers as needed. Maintains corporate provider contract files. Assists billing department with monitoring charge review and claim denials when a credentialing issue is identified. Establishes and maintains effective working relationships with other departments, staff, managers and providers. Disseminates information of credentialing process as appropriate. Maintains knowledge of current health plan and agency requirements for credentialing providers. Ensures practice addresses are current with health plans, agencies, and other entities. Audits health plan directories for current and accurate provider information. Maintains confidentiality of provider information. Provides credentialing and privileging verification. Follows HIPAA regulations. Takes initiative in performing additional tasks that may be necessary or in the best interest of the Practice. Requirements: Education/Experience: High School Diploma or equivalent. Associate’s Degree preferred. Certification and/or licensure: Certified Provider Credentialing Specialist (CPCS) preferred. Minimum two years relevant credentialing management experience. Other Requirements: Schedules will change as department needs change, including overtime and weekends. In-house full-time position. Performance Requirements: Knowledge: 1. Knowledge and understanding of the credentialing process. 2. Knowledge of HIPAA guidelines. 3. Knowledge of healthcare plan requirements. 4. Knowledge of medical billing process. Skills: 1. Excellent verbal and written communication skills. 2. Excellent attention to detail. 3. Proficient with various computer applications to maintain database, compose written communication, and format standardized forms of the credentialing system. Abilities: 1. Ability to organize, prioritize work and multi-task. 2. Ability to research and analyze data. 3. Ability to work independently with minimal supervision. 4. Ability to lead by example. 5. Ability to project a pleasant and professional image. 6. Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization. Equipment Operated: Standard office equipment Mental/Physical Requirements: Sitting 90%. Must be able to remain focused and attentive without distractions (i.e. personal devices). Job Type: Full-time Benefits: 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Employee discount Flexible spending account Free parking Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): Have you ever worked for or applied to OrthoCincy before? Have you ever been convicted of a Misdemeanor or Felony? What are your salary expectations? Work Location: In person