Credentialing Coordinator About SCAN SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 270,000 members in California, Arizona, and Nevada. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided with in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter. The job Supports and facilitates the delegated reporting requirements by collecting, tracking, and reviewing CMS required submissions, including assistance with administrative tasks pertaining to practitioner credentialing. The Network Compliance Coordinator will assist with credentialing and will organize, maintain, and verify all aspects of the process, maintain current files on practitioners and track expiration of certifications to maintain up-to-date files. Develops and maintains a good working relationship with the providers and groups. Availability to serve as a source of guidance and experience, including, answering questions, providing examples of compliant methodology for superior job performance. Champions compliance with official corporate audit policies and procedures. Serve as a resource and assist with escalated issues and tasks, as needed. You will Assisting Network Compliance Credentialing Auditors with processing initial credentialing and re-credentialing applications, screening practitioners' applications and supporting documentation to ascertain eligibility, collecting information from the National Practitioner Data Bank (NPDB), the applicant and other relevant sources, identifying discrepancies in information and conducting follow-ups, presenting applications to the Credentialing Committee, assisting and responding to credentialing inquiries, capturing primary source documentation in computer databases and ensuring compliance with applicable laws, regulations, procedures, and policies. Provides education to delegated entities to ensure that they submit complete and accurate data according to CMS and National Committee for Quality Assurance (NCQA) specifications. Functions as the point of contact for delegates on CMS required credentialing submissions. This includes, sending credentialing requirements to FDRs within identified deadlines. Assisting Network Compliance Credentialing Auditors with initial, annual and focus credentialing delegation audits. Issues and tracks Corrective Action Plans to groups that do not submit required documentation timely and accurately. Facilitates and supports the entire Delegation Oversight Unit’s timely collection of required delegate submissions. Collects, tracks, and reviews delegate submissions for CMS required documentation. Including during such time that SCAN is engaged in a CMS Program Audit or other regulatory audits. Supports the First Tier Downstream and Related Entity (FDR) Medicare Advantage Compliance program through collecting, tracking and trending attestations, and monitoring compliance within CMS requirements. Provides internal and external customer service following SCAN Service Principles. Utilizes department documentation including policies and procedures, desktop policies and job aids, work plans, staff education materials and other documents to ensure improved efficiency, productivity, and outcomes. Maintains the provider networks, customer’s and member‘s right to privacy and protects SCAN operations by keeping information confidential. Adheres to all quality, compliance, and regulatory standards to achieve Network Management and SCAN outcomes. Contributes to team efforts by accomplishing related results as needed. Actively supports the achievement of SCAN’s Vision and Goals. Your qualifications Required: Associate’s Degree or equivalent experience required 3+ year of experience in a Healthcare or managed care environment is required. Proficiency with data entry required. Ability to achieve work objectives by utilizing critical thinking skills in the decision-making process. Excellent communication skills and the ability to express ideas concisely and clearly orally and in writing. Strong organizational skills and the ability to prioritize. Strong interpersonal skills. Demonstrated customer service skills. Ability to multitask and work with limited supervision. Ability to work well in a fast-paced and dynamic environment. Proficient in MS Office Preferred, if applicable: Bachelor’s Degree preferred. Working knowledge of Medicare and Medi-Cal guidelines, preferred. 3+ years of experience with credentialing preferred. Yes, a comparable combination of education/experience and/or training will be considered equivalent to the education listed above. We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now! At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. #LI-JR1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)