• Amendment Type: Amendment #1
• Amendment Date: May 15, 2025
• Reason for Amendment: Location Updated
• Job ID: 55429
• Job Category: Finance, Accounting & Purchasing
• Division & Section: Revenue Services, RevSvcs Revenue Accounting & Collections
• Work Location: Metro Hall, 55 John Street, Toronto, M5V3C6
• Job Type & Duration: Full-Time, Permanent Vacancies
• Hourly Rate and Wage Grade: $36.77 - $40.13 per hour
• Shift Information: Monday - Friday, 35 hours per week
• Affiliation: L79 Full-time
• Number of Positions Open: 2
• Posting Period: 15-May-2025 to 30-May-2025
  
  

Major Responsibilities

Reporting to the Financial Analyst and Supervisor Collections, the Corporate Accounting Assistant 3 is responsible for the effective management of assigned customer accounts pertaining to timely collection, analysis and reconciliation of accounts in accordance with the established corporate policies, procedures and practices.

• Reviews aging reports, initiates collection activities, and follows up on overdue accounts within the portfolio on a regular basis
• Reviews, analyzes and reconciles discrepancies in accounts by reviewing source documents including contracts, agreements, correspondence and Council reports
• Initiates actions to clear discrepancies, such as processing of correcting entries, transfers, refunds and credit notes, based on reconciliation results
• Co-ordinates the timely and accurate processing of charges, necessary adjusting entries, refunds and credit notes pertaining to real estate accounts
• Generates system reports, prepares financial and statistical reports as required, and maintains up-to-date account status reports
• Responds to e-mails, telephone and in-person enquiries from internal and external clients in a timely manner
• Assists with other Accounts Receivable duties including processing of invoices and receipts
• Maintains a good working knowledge of policies and procedures relating to billings, receivables, collection and cash management
• Participates in the review of processes, systems and internal control improvements
• Provides assistance to Divisional Accounts Receivable staff with regards to accounts receivable procedures and processes
• Conducts special studies and analyses of assigned receivable accounts
• Liaises with internal and external customers on Accounts Receivable related matters
• Assists internal clients in the review of their invoicing requirements to ensure the effective delivery of accounts receivable services to their organizations and customers
  
  

Key Qualifications

Your application must describe your qualifications as they relate to:

• Post-secondary education in accounting or a related discipline or the equivalent combination of education and/or experience.
• Considerable accounting experience in a public or private sector accounting environment.
• Experience in investigating, analyzing and resolving account discrepancies.
• Experience with computer-based accounting systems, e.g. SAP.
• Experience with Microsoft Office Suite (e.g. MS Excel, Word).
  
  

You Must Also Have

• Advanced working knowledge of current accounting principles, procedures and techniques.
• Ability to work collaboratively as part of a team and establish good working relationships with staff at all levels in the organization as well as external clients.
• Strong communication skills and ability to communicate effectively, both orally and in writing, with various levels of staff within the City and other organizations.
• Ability to perform complex detailed computations and calculations accurately.
• Ability to analyze financial data and prepare statements of account, reports and general correspondence, using computer software such as Microsoft Excel and Word.
• Ability to prepare effective correspondence and memoranda.
• Strong organizational skills with the ability to meet deadlines and perform duties in a timely manner with minimum supervision.
• Ability to work overtime as required.
  
  

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.