Job Description

ABOUT US

SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better.

We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering a superior donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and leading in digital charity.

SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in our policies, practices, and behaviours. We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work environment. For details on our Equity, Diversity & Inclusion commitment, please click here.

We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for a new Coordinator, Community Stakeholder Relations.

Position Status: Temporary Full-Time (12 months)

Available: Immediately

Description of the Position:

The Coordinator, Community Stakeholder Relations coordinates and assists with the high volume, and often sensitive, activities of the Public Relations team within the Marketing team. The role includes a focus on the patient ambassador program as well as other stakeholders in the community, including influencers and creatives.

You will:

• Support the preparation and mailing of communications and branded materials to our ambassador families, including packaging items and coordinating deliveries.
• Serve as the initial point of contact for patient ambassadors and their families, responding to inquiries and gathering key milestones to support storytelling for Public Relations
• Input, update, and maintain the donor database (known as KYDs) with patient ambassador information as well as the ambassador activity spreadsheet.
• Organize and maintain the Community Stakeholder Relations common files.
• Support the engagement and stewardship of patient ambassador families by coordinating their participation in events and initiatives across the Foundation, managing invitations, consent, and milestone celebrations.
• Identify and secure patient ambassador families for events, media, and creative projects—including donor engagements, interviews, content marketing, and production—while ensuring they are well-informed and supported in their roles
• Coordinate selection and distribution of donated tickets to sporting events and performances, various arts and crafts requests, Bravery Beads, photos, etc.
• Assist creative agencies and production projects by identifying and securing patient ambassadors and families to participate and brief the families on their role.
• Be a key liaison with Hospital teams by helping to answer and coordinate requests with the Donor Relations and Foundation Relations team at the hospital.
• Assist the Public Relations team with measurement and metrics reporting for both traditional media and social media.
• Assist the influencer programs by maintaining databases; and source, procure, ship and track branded merchandise to influencers.
  
  

Required Skills

Qualifications:

While we know that for any job posting no one candidate will possess the qualifications being sought in equal measure, below is an outline of the qualifications we believe are important for a candidate to bring to the position or for the successful candidate to develop while in the role:

We’re looking for a passionate individual who is interested in moving the dial and making a difference. We are an environment that looks to attract hardworking and committed people; people who want to challenge themselves and grow with a globally recognized brand that continues to change the world. If this describes you, consider joining our team. We look forward to reviewing your application.

Must-Haves:

• A post-secondary education with 2 years’ experience coordinating and implementing multi-faceted projects.
• Knowledge of or ability to learn how to proficiently use software tools, including donor/customer databases, Cision, Media Relations Rating Points (MRP) and social media channels (Facebook, Instagram, Twitter, LinkedIn and TikTok).
• Superior social and communication skills (both written and verbal).
• Exceptional organization skills and ability to coordinate multiple projects within tightly prescribed timelines.
• Familiarity with basic mailing processes.
• Detail-oriented and proactive in anticipating and replying to the team's needs and managing multiple competing and changing priorities.
• Relationship builder who is able to liaise with both internal and external stakeholders to maintain positive, professional relationships, able to use discretion when working with patients and their families and handling sensitive information.
• Proven ability to work collaboratively in a team environment.
  
  

Nice-to-haves (please apply even if some or all of these don’t apply to you)

• Familiarity working with a donor (or media, or talent) database Blackbaud/Raiser’s Edge would be an asset.
• Insight into or exposure working with a spokesperson program (i.e. patient families, influencers, celebrities) is an asset.
  
  

Total Compensation Package:

Hiring Salary Range: $49,353.00-$58,060.00 with the ability to progress to a maximum of $69,671.00. To ensure fair and equitable pay at SickKids Foundation, placement on the salary

range will be based on your years of experience, skills, and qualifications relevant to the Coordinator, Community Stakeholder Relations.

To help you lead in the fight for kids’ health and to support your health, wellness, and career growth, in addition to competitive compensation, we offer a modified benefit package which includes health (drugs, paramedical, vision coverage) and dental.

Hours: 35-hour work week, flexible work options available

Date Posted: May 1, 2025

Available: Internal and External Candidates

Deadline: May 15, 2025

Please apply on-line by visiting our website: www.sickkidsfoundation.com

SickKids Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee. As an organization proud to have joined the BlackNorth Initiative’s CEO pledge, we uphold our commitment by inviting and encouraging individuals from diverse lived experiences from Black, Indigenous, communities of colour, people with disabilities, 2SLGBTQIA+ community and all candidates who may contribute to the further diversification of the Foundation’s community.

Candidates who require accommodation during the recruitment process should contact the Human Resources Department at: [email protected]