DUTIES AND RESPONSIBILITIES:

• Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams
• Work closely with FC Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
• Understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
• Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all FC's
• Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building
• Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
• Mentor CSTs and CSLs within your assigned building
• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents
• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems
• Perform, Utilize, and provide analysis FC System Assessments to assess material handling system performance
• Partner with FC Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building
• Utilize FC network support resources for guidance and assistance, and provide assistance to peers, as needed
• Communicate technical issues and project timelines with building leadership, operations, and the maintenance team. Explain production impacts
• Assist with skill assessments for the technical positions within NACF Maintenance teams
• Handle flexible workload which may come from management or FC operations
• Participate in AE conference calls and coordinate with AE central team to complete all tasks required
• Provide weekly site controls reliability information to AE central team
• Travel up to 20%

BASIC QUALIFICATIONS:

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or other related engineering OR 5+ years of equivalent professional or military experience.
• Experience with electrical theory, Robotics, Controls components, automated equipment
• Knowledge on programming software such as RSLogix5000 studio, FT View, and other controls software platforms
• Knowledge of Robotics work cells and its control systems
• Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
• Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
• Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
• Knowledge or Warehouse Management System Software Concepts and messaging protocols
• Experience interpreting, modifying, and developing mechanical and electrical drawings
• Experience identifying, maintaining, and utilizing SCADA systems and KPIs

PREFERRED QUALIFICATIONS

• Ability to lead others in a technical role and interact with all levels of management.
• Reasoning, analytical, and problem-solving skills.
• Ability to train others with lesser skills
• Ability to interpret and understand policies and procedures and relate them to others.
• Systems controls design or programming experience
• Systems integration experience
• Field service engineering experience
• Systems trainer or training experience
• Experience supporting a wide range of different conveyors and sortation systems
• Excellent written, verbal and customer service skills
• Proven history of remote technical phone support
• Experience with advanced automation controls systems
• Experience with industrial robotics
• Experience with ASRS systems