Why Charlie Health? We are currently facing a nationwide mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers-whether geographic, financial, or systemic-that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment. At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, Charlie Health provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms. Every member of our team shares a deep commitment to this mission. If you're driven to make a meaningful impact, we invite you to join us in reshaping the future of mental healthcare. About the Role Charlie Health is looking for an experienced Contracts Manager to join our hard-working Legal team. We are looking for someone who has an eye for detail and experience in technology, such as hardware, software/SaaS, and hosted infrastructure and technology consulting services. You'll work closely with key partners across Charlie Health. The Contracts Manager will collaborate with various stakeholders across the company, engaging with suppliers and payors to ensure contracts align with business goals and minimize risks. The Contracts Manager will be a trusted partner and advisor to procurement colleagues, providing practical and timely contractual guidance as well as identification of contractual risks. The Contracts Manager will also help develop Charlie Health's contracts management function, building out playbooks, contract templates and process improvement documentation. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities * Draft, negotiate, and execute a variety of contracts, ensuring alignment with company objectives and compliance with legal and regulatory requirements. * Manage the entire contract lifecycle, including amendments, renewals, and terminations. * Collaborate with cross-functional teams to ensure contracts meet business needs and mitigate risks. * Maintain detailed and organized contract documentation and records. * Develop and implement contract management policies and procedures to improve efficiency and compliance. * Monitor contract performance, identifying and addressing any discrepancies or issues. * Act as the primary liaison between the organization and external vendors, payors, and stakeholders. * Provide training to internal stakeholders on contract management best practices. * Identify opportunities to optimize contract terms and processes for cost savings and operational improvement Requirements * Minimum of 5 years experience drafting and negotiating contracts. Experience at a high growth technology company preferred. * Bachelor's degree required. * Strong understanding of and experience with common contractual provisions (e.g. confidentiality, indemnification, limitation of liability) * Strong task management skills and flexibility with juggling multiple workstreams. * Excellent analytical, communication, and negotiation skills. * Ability to work independently and as part of a cross-functional team. * Strong strategic thinking and problem-solving abilities. * Passion for behavioral health and innovation in the healthcare sector at large. * Work authorized in the United States and native-equivalent proficiency in English * Able to work a hybrid schedule of 4 days/week in our NYC office and located within 75 minutes commuting distance of the office. Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID Additional Information The total target base compensation for this role will be between $62,000 and $95,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $65,000 and $105,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-HYBRID Our Values * Connection: Care deeply & inspire hope. * We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike. * We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them. * Congruence: Stay curious & heed the evidence. * We ask "why" five times before we're satisfied with the answer. We don't stick to the status quo; we challenge our assumptions and remain humble. * Above all, we're results-oriented. When we find data that calls our original plan into question, we modify or pivot. * Commitment: Act with urgency & don't give up. * We work as swiftly as possible. The mental health crisis is relentless, and so are we. * Our clients don't give up and neither do we. Persistence is our superpower. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.