Exemption Status: United States of America (Exempt) $68,860 - $92,100 - $115,340 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary: The Contract Manager position ensures MedImpact’s client, pharmacy and vendor contracts and addenda are legally completed, implemented, and maintained. This position assists in the development and promotion of the overall vision, goals, objectives and strategies for the Contract Management department. As an individual contributor, the Contract Manager handles the day-to-day department activities and continually monitors performance against set goals and metrics. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provides contract support to the department and internal Business Units within the company. Completes and negotiates new contracts, contract renewals, and addenda as needed with clients, pharmacies, and vendors Drafts, completes and negotiates terms of new contracts, contract renewals, addenda, and other contract forms (e.g., LOI, LOA, MOU) as needed with clients, pharmacies, and vendors Develops and maintains an understanding of the federal and state regulatory environment in which the Company operates to protect the Company from undue legal, financial and/or regulatory risk Analyzes contracts and confers with the team and various department heads and subject matter experts to detect ambiguities, inaccurate statements, omission of essential terms, and conflict with possible legal and/or corporate policy prohibitions Reviews revised contract language for all contracts, addenda, and other contract forms and recommends contract modifications as needed. Approves or rejects requests for deviations from contract specifications and delivery schedules within scope of responsibilities or escalates deviations for approval beyond scope of responsibility Drafts and assists with negotiations of complex contractual arrangements Develops and maintains an understanding of the operational details of the Company in a strategic and proactive manner in order to assist the Company with its relationship with its customers. Interfaces with regulatory authorities, as necessary Administers policies, business processes and quality standards. Helps ensure that deliverables are on time, within budget, and meet the quality levels expected by the Company’s internal and external customers Supervisory Responsibilities This job has no supervisory responsibilities Client Responsibilities This is an internal and external direct client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to: Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients; Manage difficult or emotional client situations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor’s Degree from a four-year college or university; six or more (6+) years related experience and/or training; contracting expertise, preferably in the healthcare and/or pharmacy arena, or equivalent combination of education and experience, is desirable. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office Suite and a working knowledge of relational databases. Other Skills and Abilities Understanding of the managed healthcare industry preferred, including knowledge of ERISA, federal and state anti-kickback laws, and HIPAA privacy requirements; Demonstrated legal, regulatory and financial analysis, negotiation, and closing skills for contracts; Working knowledge of budget management and contract language; Demonstrated presentation and documentation skills; and Strong interpersonal skills, with demonstrated ability to lead and contribute to a team effort. Strong sense of ethics and integrity. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Mathematical Skills Candidates must have an understanding of mathematical calculations including fractions, decimals, ratios, proportions, and percentages. Understanding of medication dosing and pharmaceutical pricing methodologies is helpful. In addition, candidates must have the ability to calculate and/or interpret market shares and graphs. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and/or governmental regulations. Ability to write reports, policies and procedures, and business correspondence. Ability to effectively present information and respond to questions from groups of executives, managers, clients, and customers. Competencies To perform the job successfully, an individual should demonstrate the following competencies: o Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data. o Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics. o Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. o Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. o Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. o Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 35 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Location This position must work on-site at the San Diego Headquarters for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders. Remote work is not an option for these purposes. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. -Travel - This position require occasional little travel and attendance may be required at client or prospective client meetings, and at various industry conferences. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to www.medimpact.com/careers MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets. Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.