Duration: 12 months Location: Tsim Sha Tsui Working Window: 8:30am – 6:00pm or 9:00am – 6:30pm Monday to Friday Responsibilities 2-3 years working experience Hotline and ticketing system handling On-sites users support, Remote support via remote tools Prepare documentation for daily support operations Skills Strong communication skill and deskside support experience Computer installation, exchange and data migration Trouble shooting and problem resolve in computer environment Mobile devices support (IOS, Android) Team working mind set