Job Overview

As a Contract Coordinator & Office Manager, you will work with sales, service, and clients to ensure we are up to date with all our business-to-business contracts. You will also collaborate with clients, vendors, and team members to maintain a professional and inviting environment for our people and our guests. Your role will be crucial in ensuring we maintain, execute, and retain one of our most valuable and important revenue streams (recurring revenue). Strong communication skills and a positive attitude are essential for success in this position.

Key Responsibilities

• Manage and track client contracts (. i.e. maintenance, warranties, PaaS, SaaS etc.).
• Communicate pending expirations and renewals to responsible salesperson(s).
• Evaluate and report profitability analysis of contracts up for renewal.
• Manage office supplies and equipment.
• Coordinate essential services (e.g., cleaning, maintenance).
• Assist with client and vendor events hosted events/training at our Columbus HQ.
• Manage incoming and outgoing mail and phone communication.
• Greet visiting clients and vendors.
  
  

Required Skills And Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Problem-solving and decision-making abilities.
• Experience in managing budgets and expenses.
• Excellent problem-solving skills with a proactive approach to resolving challenges.
• Strong communication skills with the ability to collaborate across teams and interact with clients.
  
  

Preferred Skills And Qualifications

• Experience with NetSuite is a plus.
• Experience in facilities management is a plus.
• Experience with business-to-business contracts and communication.
• Parking industry experience is a plus.