Position Title: Continuing Education Coordinator

Department: Continuing Education

Location: Toronto, Montreal, Calgary, Vancouver

Status: Contract – 6 months (Hybrid)

Day in the life of:

With the Mutual Fund Dealer (MFD) Continuing Education (CE) Program’s cycle coming to an end, the Continuing Education Coordinator will provide administrative support in the critical activities and support with inquiries, while assisting with the Investment Dealer (ID) CE program as needed.

Core Responsibilities:

Provides administrative support for the CE programs, including

• Data entry of records on the CE tracking system
• Maintaining inquiry log
• Responding to internal and external email inquiries
• Supporting email communications and reports in Excel and our CE database
  
  
  

Education/Experience:

• Minimum of 2 years’ experience in an administrative or customer service role
• Post-Secondary education (University Degree or College Diploma) is an asset
• Knowledge of the financial services industry is an asset
• French language proficiency is considered an asset
  
  
  

Key Skills and Competencies: 

• Ability to work in a fast-paced, dynamic environment where handling and prioritizing tasks is key
• Excellent verbal and written communication skills
• Excellent organizational skills
• Knowledge of Microsoft Office Suite, MS SharePoint, and electronic communication platforms such as Webex and MS Teams
• Ability to work proactively and independently, in order to prioritize and complete tasks within established service timelines
  
  
  

What we offer:

• Competitive base salary in alignment with market
• Hybrid work environment
• Vacation days
• Paid continuous learning and continuing development including designations.
  
  
  

Why the Canadian Investment Regulatory Organization (CIRO):

Our purpose and our impact: 

With offices across Canada - from Vancouver to Montreal, our mission is to promote healthy capital markets by regulating fairly and effectively so that investors are protected and confident investing in their futures. As regulators, we understand that we are all investors, and therefore a career with us is a purposeful career: protecting our future.

Culture and Working Environment:

Life at CIRO is purpose and performance- driven. We foster an inclusive culture where teamwork, a forward-thinking attitude, and integrity are at the core of everything we do. This creates an environment where employees thrive, grow, and are empowered to learn and contribute their best. 

Joining CIRO means becoming part of a dynamic and transparent organization that values accountability and is committed to maintaining the highest standards of regulatory oversight in the financial industry. 

Looking for a career where you can safeguard the integrity of Canadian markets? Join CIRO and be part of the team that secures our financial future. 

Our Commitment: 

CIRO is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CIRO will provide accommodation to job applicants with disabilities throughout the recruitment process. Should you require accommodation, please contact Human Resources. 

While we appreciate receiving applications, only those applicants who closely meet the position requirements will be contacted. 

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