Description

What We’re Looking For:

Meltwater, a global software as a service company, is looking to hire a full time Content Engineer to join our Content Support team!

Content Support expands and maintains (editorial) content and Media Relations data while focusing on quality, customer satisfaction and operational efficiency.

We are looking for people who are interested in developing their skills in a fast-paced and dynamic workplace, and a positive and solution-oriented attitude is a must-have.

You’ll join a truly enthusiastic team of friendly people and will be working as part of the wider Content Support team across the globe.

Your main responsibility in this position is to continually maintain Meltwater’s content crawling solutions.

All required training will be provided to you to master your tasks. It is beneficial if you have a basic understanding of "Web Data Extraction" and its associated challenges.

Meltwater truly believes that people with different backgrounds and perspectives will make our environment better and raise the quality of our products. We’re actively working to build a diverse and inclusive workplace and encourage everyone to join us in our journey!

What You'll Do:

• Master our internal tooling to update crawler configurations
• Continuous improvement of content quality and expansion of content coverage
• Work with other divisions to help increase customer satisfaction
• Collaborate with engineering teams to improve current and develop future in-house tooling
  
  

What You'll Bring:

• 1-2 years’ experience in a support role
• Bachelor’s degree in computer science or related field
• Strong written and verbal communication skills in English
• Strong knowledge of HTML and CSS
• Firm understanding of HTTP (status codes, authentication, etc.)
• Quick learner
• Strong analytical skills and reliability
• Flexible and able to adjust quickly to changes
• Great attention to detail and accuracy in work
• Understanding of software engineering processes with complex technical issues
• A passion for learning different technologies
• Demonstrated skill in resolving technical issues
• Excellent professional skills, including effective written and spoken communication skills
• Proven ability to work on multiple tasks at the same time while paying strict attention to details
• Demonstrated strong teamwork ethic
• Basic knowledge of web scraping and the usage of regular expressions and/or XPATH in that context
• You are technical with a customer-first mindset and comfortable with HTML, APIs, log files and solving ambiguous issues
• Excel formula experience a plus - you're comfortable transforming data and manipulating various data types
• Familiarity with JavaScript, Python or any other scripting language
  
  

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you.
• Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
  
  

Where You'll Work: Hitec City, 500081 Hyderabad.

When You'll Join: As per the Offer Letter.

Our Story

At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.

We’re proud of our diverse team of 2,200+ employees in 50 locations across

25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.

We are Meltwater. We love working here, and we think you will too.

"Inspired by innovation, powered by people."

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.