ABOUT THE ROLE:

Our client is seeking a talented Content Developer - Instructional Labeling to join our team and create impactful, customer-focused instructional materials. In this role, you will develop and maintain a diverse range of user-centric Instructions for Use (IFU) documents, including Operator’s Manuals, Quick Reference Guides, System Admin Guides, Installation Guides, Package Inserts, and more, tailored to our cutting-edge medical devices and software-only products. Collaborating with cross-functional teams, you will ensure that all instructional materials meet regulatory standards, enhance user experience, and effectively communicate complex information in a clear and concise manner. If you’re passionate about creating high-quality documentation that makes a difference, we’d love to hear from you!

ESSENTIAL DUTIES

• With guidance from department manager and senior staff members, works with internal customers and various subject matter experts (SMEs) to produce technical content and achieve business objectives that address sales/marketing or technical problems of moderate complexity with guidance from department manager and senior staff members.
• Create content: write new content, make changes/edits to existing content, gather the correct pieces from the content management system (CMS), and apply metadata to content.
• Completes design control documents for lower-level requirements and verification of content prior to release.
• Verifies content based on lower-level requirements and product requirements acceptance criteria.
• Frequently makes decisions on routine matters, clearing all non-routine issues with department manager or lead project manager.
• Forecasts and meets project deadlines and budgets. Takes the initiative to report on project status; anticipates and alerts manager and internal customers of potential project difficulties.
• Manage all phases of content development projects, including needs assessment, affected deliverables, and timelines, content management & development, review schedules, and release activities.
• Assists in the maintenance of art, photo, and electronic and printed document files to meet departmental and regulatory requirements.

MINIMUM QUALIFICATION REQUIREMENTS

Education

Bachelor’s degree in related field or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.

Experience

Minimum of 4 years experience in content development.

Skills

• Ability to understand businesses’ products and the therapies in which they are used.
• Functional knowledge of medical device industry and regulatory affairs, marketing, linguistic, and publication standards and applies this knowledge to the completion of all projects.
• Experience working in a highly regulated environment and development of design controls documents.
• Experience working with localization project managers and linguists.
• Experience writing for a global audience.
• Ability to collaborate and translate business objectives into tangible technical content for skill development at all levels.
• Demonstrated ability to communicate effectively both verbally and in writing/editing, graphic design
• Organizing skills and the demonstrated ability for attention to detail.
• Excellent interpersonal skills and the ability to work effectively and comfortably with all levels within the businesses.
• Able to drive for results- seeing projects through completion.
• Demonstrates technical/functional skills to work in a content management system, XML, and various desktop publishing systems and willingness to learn Astoria.
• Understand and apply DITA models.
• Ability to work in a team environment.