Job Description

Roles & Responsibility

• Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry.
• Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups
• Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc.
• Demonstrate excellent issue analysis and troubleshooting skill
• Adhere to Siebel configuration best practices all times during SDLC
• Drive workshop – Requirements, Configuration, Product Walkthrough
• Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space.
• Should be comfortable in participating in proposal preparation for prospective customers.
• Create functional and Technical Design Documents for critical areas of the Project.
• Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants
• Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications.
• Should have a sound knowledge in latest eTOM based models and processes for Telco Industry.
• Team participation and communication
• Demonstrate excellent verbal & written communication skill.
• Able to communicate effectively with higher management in customer locations.
• Comfortable in conducting workshops at Customer locations.
• Guide consultants working in different functional and Technical areas.
• Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization.
• Consult with customers on implementation and maintenance of customized Siebel implementations.
• Attend and participate in team meetings
• Participate in design workshops with customers either on-site or by phone and desktop sharing.
• Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience
• Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry.
• Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry.
• Knowledge of Agile, Water Fall & Iterative project methodology
• Knowledge of Telecom industry is a must.
• Previous Consulting Experience Required
• Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel.
• Knowledge of Open UI framework is preferable
• Knowledge of either UCM or Loyalty module will be an added advantage
• Must be willing to travel
• Design, develop, and implement Oracle OSM solutions according to business requirements
• Create and modify OSM Order and Process models using OSM Studio or Design Studio
• Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java
  
  
  

Responsibilities

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings.

Roles & Responsibility

• Should have a sound understanding of Customer Management, Siebel Order Management, Pricing & Product Modeling in Telco Industry.
• Should have excellent Technical knowledge on ABO processes, Signals, Variable Maps, DVM, RSTT, Constraints, Eligibility & Compatibility, Attribute Adjustments, Volume & Tier Discounts, Contracts, Entitlements, Customizable Products, Promotions & Promotion Groups
• Should have good knowledge on other Siebel modules such as Trouble Tickets, Marketing Management, Lead Management, Field Service Management etc.
• Demonstrate excellent issue analysis and troubleshooting skill
• Adhere to Siebel configuration best practices all times during SDLC
• Drive workshop – Requirements, Configuration, Product Walkthrough
• Should participate in Solution Governance, Architecture, Designing & Estimating large scale CRM solution in Siebel in Telco space.
• Should be comfortable in participating in proposal preparation for prospective customers.
• Create functional and Technical Design Documents for critical areas of the Project.
• Review Functional Design Documents (FDDs),Technical Design Documents, Code prepared by consultants
• Should have rich exposure in Oracle RODOD architecture & integration with other BSS/OSS Applications.
• Should have a sound knowledge in latest eTOM based models and processes for Telco Industry.
• Team participation and communication
• Demonstrate excellent verbal & written communication skill.
• Able to communicate effectively with higher management in customer locations.
• Comfortable in conducting workshops at Customer locations.
• Guide consultants working in different functional and Technical areas.
• Work efficiently within one or more virtual teams along with Application Engineers, QA engineers, Project Managers and other members of the organization.
• Consult with customers on implementation and maintenance of customized Siebel implementations.
• Attend and participate in team meetings
• Participate in design workshops with customers either on-site or by phone and desktop sharing.
• Conduct custom product support training for customers as required.Qualification· Minimum 8-10 years of c ore Siebel experience
• Should have worked as a Solution Architect in a minimum of 3 large Projects in Telco Industry.
• Should have worked as a Siebel SME in minimum 5 projects in design & development involving Customer Management, Order Management, Pricing & Product Modeling in Telco Industry.
• Knowledge of Agile, Water Fall & Iterative project methodology
• Knowledge of Telecom industry is a must.
• Previous Consulting Experience Required
• Technically should be well versed in Configuration, Scripting, Workflows , EAI and EIM in Siebel.
• Knowledge of Open UI framework is preferable
• Knowledge of either UCM or Loyalty module will be an added advantage
• Must be willing to travel
• Design, develop, and implement Oracle OSM solutions according to business requirements
• Create and modify OSM Order and Process models using OSM Studio or Design Studio
• Develop automation solutions using OSM cartridges, XQuery, XSLT, and Java
  
  
  

Qualifications

Career Level - IC5

About Us

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