Job Title: System admin Location: Augusta GA Duration: 1 year Job Description: Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets. Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance). Frequently traversing around large site campus while transporting equipment to various office buildings. Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now. Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes. Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software. Providing user management account support where Elevated Privileges (EP) may be required. Performing software application installation and configuration based on change order instructions. Job Overview We are seeking a skilled Computer Technician to join our team. The ideal candidate will be responsible for providing technical support and assistance to our organization's computer users. Duties Install, maintain, and troubleshoot hardware and software systems Provide technical support for desktops, laptops, and mobile devices Set up and configure computer networks, including VPN and firewall systems Perform software troubleshooting and provide solutions Assist with IT infrastructure maintenance and upgrades Collaborate with IT support teams to resolve technical issues promptly Utilize ServiceNow or similar platforms for ticketing and tracking system incidents Ensure compliance with security protocols and data protection regulations Skills Proficiency in computer networking and IT systems Experience with Windows operating systems Knowledge of remedy software for incident management Strong understanding of desktop support principles Familiarity with IT infrastructure components Ability to troubleshoot hardware and software issues effectively Job Types: Full-time, Contract Pay: $50,000.00 - $52,000.00 per year Benefits: 401(k) Dental insurance Health insurance Vision insurance Schedule: 8 hour shift Day shift Work Location: In person