About Agile Care Enterprises 

Agile Care Enterprises is a mission-driven, cybersecurity-forward solutions firm operating across federal and commercial sectors. Our dual B2B and B2G model empowers clients through digital innovation, strategic consulting, and workforce development. We are guided by our values of adaptability, integrity, and service—and our vision is simple: We Thrive. You Thrive. 

Position Overview

THIS POSITION REQUIRES AN ACTIVE SECRET LEVEL CLEARANCE

We are seeking a detail-oriented and experienced Computer Systems Analyst III to join our dynamic team, supporting the National Institute of Health (NIH) in the Washington D.C area to provide technical and administrative direction for personnel performing software development tasks. This includes the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinate with the Project and/or Program Manager to ensure problem solutions and user satisfaction. Make recommendations, if needed, for approval of major systems installations. Prepare milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provide daily supervision and direction to support staff.

Responsibilities 

• Perform pre-installation receipt, storage, management, engineering support, fleet integration and engagement and hardware/software configuration for CANES racks and peripherals for Network Integration and Engineer Facility Atlantic.  
• Support pre-delivery to Alteration Installation Team (AIT) for shipboard installation and ISEA Shipboard Configuration and SOVT.  
• Provide shipboard support for hardware and software issues through SOVT and has many  
• Support ongoing CANES ship set activities across multiple baselines with varying schedules for execution 

Qualifications:

• Bachelor's degree with at least one (1) year of relevant work experience in IT customer support 
• Associate degree or H.S. diploma with at least three (3) years of relevant work experience. 
• Holds one or more of the following certifications (or current equivalent):

Foundation Certificate in IT Service Management (ITIL) v3 or higher

MTA: Microsoft Technology Associate

MCSA: Microsoft Certified Solutions Associate

MSCE: Microsoft Certified Solutions Expert

Apple Certified Associate – Mac Integration Basics (current or current -1 version)

Apple Certified Support Professional (current or current -1 version)

CompTIA A+ Certified Professional

CompTIA Network+ Certified Professional

CompTIA Security+ Certified Professional

Jamf Certified Tech

Jamf Certified Expert

Why Join Agile Care? 

At Agile Care, you're not just supporting leaders—you’re building alongside them. We believe in investing in talent and offering pathways to leadership for those who lead with care, clarity, and reliability. You’ll be part of a team that values agility, excellence, and meaningful contribution to both business and community.

Agile Care is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to apply, please contact [email protected] for assistance.

All positions at Agile Care Enterprises are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity verification.

Pay range for this position is used as a guideline only and is not a guarantee of compensation. Additional factors will be considered including, but not limited to, levels of skills, knowledge, and experience.

WORK AUTHORIZATION/SECURITY CLEARANCE 

• U.S. Citizen 
• Active Top-Secret Clearance 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

EQUAL EMPLOYMENT OPPORTUNITY 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. Agile Care does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. Agile Care is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to apply, please contact [email protected] for assistance. 

By applying for a role at Agile Care you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". 

PLEASE BE ADVISED THAT WE DO NOT ACCEPT SOLICITATIONS FROM STAFFING AGENCIES.