We contract with hundreds of self-employed IT professionals across Australia to complete our increasing demand for appointments. IT is also a great way for IT independent contractors to fill any gaps in their employment by contracting with us. What you'll do: Diagnose, troubleshoot and resolve each customer's issue/s using your knowledge, experience and judgment as to the best approach. Build rapport and maximize customer satisfaction as you do with your own direct clients. Diagnose, troubleshoot and resolve each customer's issue/s using your knowledge, experience and judgment as to the best approach. Provide follow-up support to customers if required. Computer repair and upgrades for PCs, Macs, Laptops, and Desktops. Advanced hardware skills, including troubleshooting, repair, and upgrades. Advanced software skills, including troubleshooting Windows 7, 8, and 10, and OSX. Proficiency in Apple iPhones, iPads, and Android devices. Job Types: Casual, Subcontract Pay: $35.45 – $60.00 per hour Schedule: Day shift Ability to commute/relocate: Bensville NSW 2251: Reliably commute or planning to relocate before starting work (Required) Experience: Computer repair: 5 years (Required) Work Authorisation: Australia (Required)