Job Title: Community Manager
Location: Higgs Workspace, [Surat, Gujarat]
Employment Type: Full-time
About Us
Higgs Workspace is a modern coworking space dedicated to fostering
innovation, collaboration, and growth. Our space is designed for
entrepreneurs, startups, and businesses seeking a dynamic and
professional work environment. We strive to build a thriving
community where individuals and teams can connect, network, and
succeed.
Job Summary
We are looking for an energetic and highly motivated Community
Manager to oversee daily operations, engage with members, and
cultivate a vibrant coworking culture. This role requires excellent
interpersonal skills, a passion for building strong professional
relationships, and the ability to manage events and operational tasks
effectively. If you thrive in a people-focused role and enjoy creating
impactful experiences, this position is for you!
Key Responsibilities
- Act as the primary point of contact for members, ensuring a positive and welcoming experience.
- Build and nurture a strong community by engaging with members, addressing concerns, and fostering connections.
- Plan, organize, and host networking events, workshops, and community-building activities.
- Manage daily operations, including workspace utilization, member check-ins, and facility maintenance.
- Collaborate with the marketing team to promote the coworking space, including social media engagement and content creation.
- Identify opportunities to enhance member satisfaction and retention.
- Assist with membership inquiries, onboarding, and renewals.
- Monitor and manage coworking space resources, ensuring a seamless and efficient work environment.
- Collect feedback from members and implement improvements based on their needs.
- Work closely with the leadership team to develop and execute growth strategies for the community.
Qualifications & Skills
- Proven experience in community management, customer service, or a hospitality role (experience in coworking spaces is a plus).
- Strong communication and interpersonal skills.
- Ability to organize events and create engaging community experiences.
- Proficiency in MS Office, CRM tools, and social media platforms.
- Highly organized with the ability to multitask and manage priorities effectively.
- A proactive and problem-solving mindset.
- Passion for networking and fostering professional relationships.
- Knowledge of startup culture, freelancing, or the coworking industry is a bonus.
Benefits
- Competitive salary based on experience.
- Opportunity to work in a vibrant, creative, and entrepreneurial environment.
- Professional development and networking opportunities.
- A dynamic workplace with a supportive and inclusive team culture.
If you are interested in joining Higgs Workspace as our Community
Manager, please send your resume and a brief cover letter to
[email protected]. We look forward to welcoming you to our team!