Help us live our mission.
Promise Resource Network is a nonprofit organization whose mission is to transform the approach to recovery from mental illness, substance use, and trauma, by focusing on wellness, not illness. Your donation will help us live our mission every day through individualized recovery support, education programs and advocacy, allowing us to change lives and change the way society approaches recovery.
Give Money
Give Time
Give Supplies
WE HEAR YOU 24/7 – Confidential peer support serving North Carolina. Call us at 1-855-PEERS NC (1-855-733-7762).
INVEST
GET SUPPORT
<\/path>","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default">
- Invest
- Get Support
- Our Story
- Our History
- Our Leadership
- Our Impact
- What We Believe
- Our Mission
- Our Belief
- Our Vision
- Why We Exist
- Our Approach
- Recovery Hub
- Monthly Calendar
- News
- Download Monthly Calendar
- Events
- Respites
- Retreat @ The Plaza
- The Retreat @ Fernwood
- Our Initiatives
- Contact
- Contact Information
- Give Money
- Give Time
- Give Supplies
- Careers
- Invest
- Get Support
- Our Story
- Our History
- Our Leadership
- Our Impact
- What We Believe
- Our Mission
- Our Belief
- Our Vision
- Why We Exist
- Our Approach
- Recovery Hub
- Monthly Calendar
- News
- Download Monthly Calendar
- Events
- Respites
- Retreat @ The Plaza
- The Retreat @ Fernwood
- Our Initiatives
- Contact
- Contact Information
- Give Money
- Give Time
- Give Supplies
- Careers
INVEST
GET SUPPORT
<\/path>","library":"fa-solid"},"toggle":"burger"}" data-widget_type="nav-menu.default">
- Invest
- Get Support
- Our Story
- Our History
- Our Leadership
- Our Impact
- What We Believe
- Our Mission
- Our Belief
- Our Vision
- Why We Exist
- Our Approach
- Recovery Hub
- Monthly Calendar
- News
- Download Monthly Calendar
- Events
- Respites
- Retreat @ The Plaza
- The Retreat @ Fernwood
- Our Initiatives
- Contact
- Contact Information
- Give Money
- Give Time
- Give Supplies
- Careers
- Invest
- Get Support
- Our Story
- Our History
- Our Leadership
- Our Impact
- What We Believe
- Our Mission
- Our Belief
- Our Vision
- Why We Exist
- Our Approach
- Recovery Hub
- Monthly Calendar
- News
- Download Monthly Calendar
- Events
- Respites
- Retreat @ The Plaza
- The Retreat @ Fernwood
- Our Initiatives
- Contact
- Contact Information
- Give Money
- Give Time
- Give Supplies
- Careers
Community Inclusion Specialist
Job Categories: Inclusion Specialist
Job Types: Full Time
Job Locations: Charlotte NC
Full-time role. Pay is $19.23/hr. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.
About The Position
The
Community Inclusion Specialist (CIS) will complete to transition TCL-eligible members from Adult Care Homes (ACH) to Permanent Supportive Housing and assist members to connect to services, supports, and access different opportunities within their community to enhance quality of life and increase community tenure. Supports/services include but are not limited to: Individual Placement and Supports-Supported Employment (IPS-SE), Benefits Counseling, educational opportunities, medical/physical health services, and other community inclusion activities to increase their quality of life.
Location: Charlotte, NC
Job Type: Full-time
FLSA Status: Non-Exempt
Reports to: Shannon Rudisill, Tenancy Support and Community Inclusion Manager (Mecklenburg)
What You’ll Do
- Follow-through on referrals assigned by the Program Manager to TCL members who are receiving Community Inclusion Peer Support, Transition Services, or who have successfully transitioned to Permanent Supportive Housing.
- Provide education and information about housing, services, supports, and opportunities to promote community inclusion.
- Complete NC DHHS Informed Decision Making (IDM) Tools and Community Participation Assessments as identified by Temple University. Coordinate available opportunities based on identified needs and preferences.
- Use “Mattering” (Temple University) as a driving framework for increased Quality of Life.
- Communicate routinely with the Program Manager Alliance to coordinate efforts for community transition and enhanced quality of life.
- Complete and submit documentation as specified.
- Provide necessary information to Program Manager for reporting needs and to Accounting Manager to ensure complete billing/invoicing as required by Alliance to receive reimbursement for services rendered.
- Adhere to System of Care values and principles in providing a person centered, strength-based service delivery approach to assist members in achieving their outcomes.
- Attend case review meetings with Alliance’s TCLI staff as requested for applicable individuals.
- Collaborate with Alliance and any other identified partners in implementing this project.
- Engage in outreach activities with Alliance staff to facilitate a positive working relationship with external stakeholders that encourages referrals and successful service engagement.
- At minimum, participate in weekly program meetings as facilitated by Program Manager.
- Schedule planning meetings, as needed with the member, guardian, and facility.
- Complete face-to-face or virtual (if appropriate) visits with the member/guardian.
- Support member to connect with other peers in their community.
- Provide additional training and skill building to prepare for and enhance community living.
- Connect member to additional supports and notify Alliance staff for assistance with Provider referral for services with an emphasis on IPS-SE. A minimum of weekly collaboration is expected for all individuals receiving IPS-SE services.
- Adhere to Supportive Housing best practices to ensure the member is living in a safe, decent, and affordable home which includes:
- Choice of housing
- Functional separation of housing and services
- Decent, safe, and affordable housing
- Housing integration
- Access to housing
- Flexible, voluntary, and recovery focused services
- Active outreach and engagement
- Connecting people to benefits and community-based services
- Providing direct supports for housing retention
- Collaborate with local Alliance Housing Specialists to identify other potential avenues for housing for individuals that is self-sustaining.
- As assigned by the Program Manager, work with local churches, nonprofits, thrift stores to identify cost effective ways for individuals receiving this service to furnish their homes.
- As assigned by the Program Manager, work with community resources and organizations to ensure member is aware of ways to fully integrate into his or her community utilizing physical and behavioral health, social, spiritual, financial, transportation, vocational and educational resources.
Qualifications & Experience
- Current North Carolina Certified Peer Support Specialist.
- Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
- Ability to receive guidance, training, and mentoring to grow skills and knowledge.
- Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
- Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
- Demonstrates honesty, integrity, is ethical and approachable.
- Ability to interact effectively with the public, providers, and other stakeholders.
- Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
- Ability to manage time and complete tasks.
- Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
- Demonstrate honesty, and integrity, is ethical, and is approachable.
- Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others’ experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
- Must have a valid NC Driver’s license.
Apply For This Position
Ready to Help Us Change Lives?
If you’re passionate about creating positive change, building inclusive communities, and supporting individuals on their journey to recovery, we want you on our team.
Apply now, and be a part of something bigger than yourself. Join PRN in igniting hope and transforming lives!
First Name *
Last Name *
Email *
Phone *
Upload CV/Resume *
Drop files here or click to uploadMaximum allowed file size is 120 MB.
Allowed Type(s): .pdf, .doc, .docx
If you are hired, what value would you add to our company?
What knowledge or special skills do you have which prepare you for the position applied for?
The information that I have provided on this application is accurate to the best of my knowledge and may be verified by PROMISE RESOURCE NETWORK or its agents. *
Confirm
I understand and agree that any misrepresentation or omission of facts in this application will be justification for refusal or termination of employment, regardless of the time elapsed before discovery. *
Confirm
I understand and agree that the employment for which I am applying for is at-will and such employment may be terminated at any time with or without cause, without prior notice, by either myself or PROMISE RESOURCE NETWORK. There will be no agreement, express or implied between PROMISE RESOURCE NETWORK and me for any specific period of employment, nor for continuing or long-term employment, unless made in writing, and signed by an authorized representative of PROMISE RESOURCE NETWORK. *
Confirm
Signature
I have placed my signature in the space provided below only after I have completed the entire application to the best of my ability and have carefully read the statements above. Filling out the box below counts as your digital signature.
Applicant Name (type out full name): *
Back to listings
Why You’ll Love Working Here
At PRN, We Believe In Creating a Work Environment That Is As Supportive And Dynamic As The Services We Provide. We Offer
- Mission-Driven Impact: Be part of a team that makes real change in people’s lives every day. Your work will directly contribute to transforming communities and empowering individuals on their recovery journeys.
- Dynamic Work Environment: Every day brings new challenges and opportunities to make a difference. From one-on-one support to community outreach, you’ll experience a variety of impactful work.
- Growth Opportunities: At PRN, we’re invested in your growth. We provide ongoing training, peer support certification, and opportunities to advance into leadership roles or specialize in areas like advocacy and recovery.
- Comprehensive Training: Become a certified Peer Support Specialist and gain expertise in trauma-informed care, person-centered planning, and more.
- Supportive Culture: We’re committed to fostering a positive, collaborative environment where everyone is respected, empowered, and valued.
- Meaningful Impact: Every day, you’ll help individuals find their way to recovery and a better quality of life, knowing your work makes a tangible difference.
Equal Opportunity Employer
PRN is committed to creating an inclusive workplace. We welcome applications from people of all backgrounds and do not discriminate on the basis of race, gender, religion, sexual orientation, or physical ability.
Join the PRN Family. Together, we can make a difference.
Give Today
Help us change lives and make recovery a reality.
Give Today
Get Support
You’re never alone. Get in touch to begin your wellness journey.
Get Support
Reclaim You.
Facebook Instagram Linkedin
Warmline
833-390-7728
Hub Hours
Monday – Thursday
8:30 am – 4:00 pm
Friday
10:00 am – 4:00 pm
Saturday – Sunday
CLOSED
Office
704-390-7709
Address
1401 East 7th Street
Charlotte, NC 28204
NC Peer Support Warmline
1-855-733-7762
1-855-PEERS NC
Respite
704-390-7716
Affiliate
<\/path>","library":"fa-solid"}}" data-widget_type="nav-menu.default">
- Peer Voice NC
- Peer Voice NC
© 2021 Promise Resource Network | Privacy Policy
Please ensure Javascript is enabled for purposes of website accessibility