We are seeking a motivated and experienced Commercial Lines Account Manager (CSR-level) to join a well-established independent insurance agency in downtown Metuchen, NJ. This role involves supporting a dedicated commercial book of business in collaboration with a Senior Account Manager and Producer. Ideal for someone who values a close-knit, service-driven team environment.

Primary Responsibilities:

• Process endorsements, change requests, and certificates of insurance (COIs)
• Conduct policy checking; identify and correct discrepancies in AMS360
• Maintain and follow up on loss control recommendations
• Support audit reconciliation efforts
• Log all transactions and maintain accurate account records
• Communicate with clients, carriers, and internal teams to ensure excellent service delivery

Required Qualifications:

• 3–5 years of experience in commercial insurance account management
• Valid New Jersey Property & Casualty License
• Proficiency with AMS360
• Experience with Microsoft Excel, Word, and Outlook preferred
• Strong organizational skills and attention to detail
• Ability to work collaboratively in a team setting

Nice to have Insurance experience:

• Transportation
• Heavy Construction
• Inland Marine

Compensation and Benefits:

• Competitive base salary (based on experience)
• End-of-year bonus potential
• 401(k) with company match
• Health and dental insurance
• Paid time off (PTO)

Why Apply?

This is a stable opportunity with a respected agency that offers growth potential without the pressure of a sales role. If you're looking for a team-focused, service-first environment — we’d love to hear from you.