The Collections Manager will oversee the collection efforts and delinquency controls of the company, ensuring money owed is billed and received correctly and promptly.
How You Will Help
Hires & trains new collectors in the Collections department.
Conducts performance evaluations that are timely and constructive.
Supervises and manages the Collections assignments and priorities.
Researches, develops, and facilitates collection & lien procedures according to company policies.
Ensures proper preparation and delivery of letters, notices, and other communications regarding delinquent accounts internally (Sales) & externally (Customers).
Conducts, or assists third parties in conducting, skip-tracing according to established practices.
Negotiates with customers to amend repayment terms, as appropriate.
Recommends legal action for specific accounts and follows through as necessary.
Communicates the status of delinquent accounts to the Senior Credit & Collection Manager or other appropriate personnel.
Initiates repossession steps when authorized; maintains thorough records of actions taken in repossession and selling.
Contacts creditors and consults attorneys as needed for settlements on bankrupt accounts.
Reviews accounts and recommends for charge-off as appropriate; supervises approved accounts’ charge-off procedure and reports it to credit reporting agencies.
As necessary, reports claims to appropriate government agencies to ensure collection on insured loans.
Ensures the security and privacy of customer information and files.
Performs other related duties as assigned.
What You Will Bring
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software, customer relations software, AS400 and Microsoft D365.
Excellent leadership and persuasive skills.
Ability to work with a team and independently.
Basic understanding of statistics and data analysis.
Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
Associate’s degree in finance required; Bachelor’s degree preferred.
At least five years of experience in collection and credit work, with at least one in a supervisory or managerial position.
At least 3 years’ experience with liens as it pertains to GM/Contractors.
Compensation
The base salary range for this position is $85,000.00 - $105,000.00 USD annually*.
The salary range for this position reflects a reasonable estimate of the range of compensation for this role. ASC Engineered Solutions’ philosophy on compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.
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