About HighRadius:

Market leader in Order to Cash automation solutions, HighRadius is a Software Product Development Company with over 15 years in the global FinTech market. Headquartered at Houston, Tx, USA with offices across the USA, Europe, and India. Providing Order to Cash automation solutions to 30% of the Fortune 1000 Companies, and we are currently growing with a CAGR of 85%. Named to the Forbes 2021, 2020 Cloud 100 companies list and currently valued at 3.1 Billion US$, Highradius is definitive ranking of the top 100 private cloud companies in the world.

Job Description

We are seeking a Site Reliability Engineer to join our Cloud Engineering team and drive the reliability, security, and scalability of our infrastructure. This role combines hands-on engineering with systems operations and automation.

Responsibilities

• Deploy, monitor, and maintain cloud infrastructure (AWS, Azure, or GCP)
• Automate infrastructure provisioning using Terraform/CloudFormation
• Implement and manage CI/CD pipelines and routine operational tasks
• Support production systems, respond to incidents, and conduct root cause analysis
• Collaborate with development teams to improve system performance and availability
• Set up monitoring and logging tools (e.g., Prometheus, ELK)
• Apply basic SLI/SLO/SLA concepts to guide reliability efforts
• Document SOPs and contribute to internal tooling improvements

Skills

Experience: 3-8 years

Cloud Platforms: AWS, Azure, or GCP

OS & Infrastructure: Linux (RHEL, CentOS, Rocky), VMware, storage (NAS, SAN), DNS, DHCP

Containerization & Orchestration: Docker, Kubernetes

Automation & IaC: Ansible, Puppet, Terraform, CloudFormation

Scripting: Shell, Python

CI/CD & Workflows: Jenkins, Rundeck

Monitoring & Observability: Prometheus, Grafana, ELK, OpenTelemetry

Reliability Concepts: SLI, SLO, SLA, error budgeting